Aimed at small to medium sized businesses that are serious about the continued operation of their network infrastructure. Besides the standard support, we will ensure that your servers and workstations are kept up to date with the latest service packs, hot fixes and security patches as well as ensuring the continued operation is at peak performance.

Features:

Maintenance Service* for up to 20 workstations and 3 servers include

1. 20 hours per month (additional hours may be purchased at the lower hourly rate**)
2. Fast & prompt solutions
3. One and/or several following services performed on-site or off-site:



• Computer Maintenance, Service, Repair, Upgrade
• System Installation, Configuration, Integration, Backup
• Software Installation, Training
• Network Support
• Scheduled Updates
• Security Maintenance

  * Does not include parts, hardware and/or software.
** Payment must be made each month, in advance.

Benefits:

1. Lower hourly rate than non-contract rate.
2. Rate lock-in for hours that exceed number of hours in contract.
3. Peace of mind from knowing that you are properly maintaining computers and the network systems.
4. Increased Security from viruses, hackers, and unauthorized use.
5. Convenience of having an IT staff member without having to pay employee benefits.
6. Flexibility in how service hours can be applied.